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FAQs


How Can I Become An Authorized Retailer?

Welcomes new retailers internationally. To inquire about becoming an authorized retailer, please visit our Become a Retailer page https://herawhite.com/account/sign-up.html or email us your contact information including your location to Email: [email protected] and we will have the appropriate representative contact you directly.


How Do I Find Out The Price Of A Dress?

Only an authorized Herawhite retailer can quote a price for a dress.pls log in retailer account to see wholesale price on line


What Sizes Do Herawhite Dresses Come In?

All herahwite dresses come in sizes 2 through 28.


What Is Your Minimum Order Quantity?

We understand trust and reliable on Herawhite dress quality and service which need more time. Therefore, we have no minimum order quantities need for first time order ,This decision is aimed to at protecting new retailers lowest risk and cost-effective way to personally inspect our exceptional craftsmanship before making large orders. But if you like to exclusive protection , minimum order quantity no less 5 pcs .


How Is Your Dress Quality?

With 20 years of industry experience, we have a deep understanding of what constitutes excellent quality and what the market demands. We are wedding dress manufacturers directly, you have  talented designers, constructors, and manufacturing technicians. We use only the best quality  fabric, lace, and accessories, and perfect quality is ensured by the usage of professional and modern equipment. Our commitment to quality is further reinforced by our four-stage quality inspection process before shipping.


What Is Your Return Policy?

Customer satisfaction is our first priority here at the Herawhite. While we always hope that those who purchase our gowns are 100% satisfied, we understand that sometimes there is a need to return a purchase. If there are any problems with our items, please do contact us first. We are always at your service.After our check, you will receive a replacement or full refund for defective, damaged, or mis-shipped items.


What Is Your Price Range?

Our pricing ranges from $299 to $599, offering a variety of options to suit your clients' needs. we are able to provide a wide range of price points and styles for you to choose from. We strive to offer competitive and affordable pricing without compromising on the quality and design of our products.


How Fast Can You Deliver?

We have prepared over 200+ abundant inventory within one week! If your desired item is out of stock or requires any modifications, the typical lead time is 7-9 weeks with standard order, and 3-4 weeks for rush order service


Do You Make Custom Modification?

We understand every bride has their ideal and dream wedding dress for their big day ,so, we provide custom modification serive to out customers aim to meet every bride’s satisfaction.


Do You Have Ship Dresses To Worldwide?How Is The Shipping Cost?

Yes, we can ship to worldwide ,normally, if you have no additional required, we will ship your dress by DHL, which just need take 3-5 days to arrival you , shipping cost is around 35-55 usd per styles, exactly will be deiced by actual dress weight . also, if you need ecomonic shipping, pls contact with us, we will evaluate to your order . also, we have free shipping policy for our retailers.


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