FQA
- Q:How to become your retailer?
- Q: What privilege do you offer to your retailers?
- Q: Where can I check sample dresses? A: Our factory is located in China. You are welcome to visit us, or purchase sample dresses on herawhite.com. We always offer special price for all sample dresses without minimum order quantity.
- Q: How can I get the retailer price?
- A: After you become our retailer, we will set up a retailer account for you, after you log in our website using this account, you will see the prices and place order directly.
- Q: Can I get the pricelist?
- Q: Do you require minimal order quantity?
- Q: Do you sell your dresses to individuals?
- Q: How often do you release collections?
- Q: Can I make some changes on your dresses?
- Q: Can I customize my own dress, and how does it work?
- Q: Can the dresses be made in custom measurements?
- Q: How long can I receive my order?
Q: Do you do drop-shipping? As I want to send the dress directly to my customer.
A:Yes, we do, when you order, you need to fill in your customer's address.
- Q: Does the price include shipping cost?
- Q: Is customs tax included?
- Q:Can I return a dress?
- A:All our dresses are rechecked twice before sending out to customers. If there is any quality problem with the dress or anything is missing, we accept return for refund.
- Q: How to do my own design?
- Q: Which payment methods do you support?